AI Operations Setup

For teams drowning in Slack, email, scattered docs, and half-used tools.

From £4,500 · 2–4 weeks · Fixed scope

Design the process first. Automate second.

The reason teams' previous AI experiments didn't stick is usually the order. Tools added without process clarity make chaos move faster. This engagement starts with how work actually moves through your team, then automates the parts that create leverage.

Who it's for

→ Founders running ops manually because hiring is too expensive
→ Agencies losing time to status updates, client reporting, and task triage
→ Small product teams whose backlog and feedback live in five different tools
→ Operations leads who want AI in their stack without it becoming another mess

Who it's not for

— Teams looking for a chatbot on their website
— Enterprises needing a six-month transformation programme
— Anyone wanting 'an AI strategy' without anything shipped at the end

What you get

Meeting → actions. Calendar events and meeting transcripts get processed automatically. Decisions, action items, risks, blockers, owners, and due dates extracted and pushed into Linear / Notion / Jira. Summary to Slack. Everything logged so it doesn't get lost.
Email / Slack → tasks. Forwarded emails, starred Slack messages, form submissions, and voice notes get captured, classified (task / decision / risk / FYI / customer issue / sales lead), and routed to the right person with the right priority. Human-in-the-loop on anything customer-facing.
Weekly operating brief. A synthesised brief that captures, surfaces, and follows up on key decisions, risks, blockers, and recommended actions — so they don't get lost between meetings, briefs, and delivery cycles. Generated every Sunday from completed work, blockers, customer signals, GitHub PRs, and Slack decisions. Designed to be read in five minutes and acted on the same day.
- · Recommendation — what to do or decide
- · Evidence — the specific data points behind it
- · Confidence — high / medium / low, so low-confidence items become questions, not assertions
- · Decision needed — explicitly flagged when your input is required to unblock
- · Follow-up — what happens to decisions made, so they don't get re-litigated next week
Operating doc. How the systems work, who owns them, what to do when they break.
30 days of bug-fix support. After handover.

Typical outcomes

✓ Manual admin reduced by 40–60% on the workflows targeted
✓ One source of truth for tasks and decisions
✓ Team meetings shorter and fewer because status is visible
✓ A weekly brief that surfaces the two or three decisions worth your time
✓ Fewer repeated conversations — decisions captured stay captured

How it works

1

Week 1 — Discovery and design

Walk through how work moves through the team. Tools, handoffs, what's painful. Workflow logic agreed.
2

Weeks 2–3 — Build

Workflows built in n8n, integrated with your tools. Tested on real data, not toy examples. Human-approval gates added where outputs are customer-facing.
3

Week 4 — Handover

Walk-through, operating doc, 30 days of support starts.